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ANDERSON
WARRANTY INFORMATION |
Warranty
Information ...
Structural
Warranty
Subfloor
Bond Warranty
Subfloor
Moisture Damage Warranty
Finish
Warranty
Environmental
Guarantee
Warranty
Exclusions
Warranty
Disclaimers
Commercial
Guide
Product
Registration
Limited
Residential Flooring Warranties
The
true essence of the American home is captured in the time
honored choice of quality hardwood flooring. While job-site-finished
floors may be beautiful for a while, they cannot compare
to the distinctive and inherently stronger engineered wood
floors made by Anderson Hardwood Floors, Inc.* (Anderson).
Anderson’s hardwood floors are manufactured to exceed industry
grade standards (ANSI/HPVA EF 2002).
We
at Anderson not only build more durable floors, but we can
also offer comprehensive warranties. These products and
limited warranties allow you to choose the floor that is
right for you, your lifestyle and your budget. While a quality
product and warranty are extremely important, proper installation
and maintenance of your new Anderson floor is also essential
to ensure years of enjoyment.
*Standard
Plywood, Inc., d/b/a Anderson Hardwood Floors ("Anderson
Hardwood Floors" or "Anderson")
PLEASE
READ THIS ENTIRE BOOKLET CAREFULLY...
THIS
BOOKLET CONTAINS ALL OF THE WARRANTY AND MAINTENANCE INFORMATION,
PLUS COMMON SENSE WARRANTY EXCLUSIONS, THAT YOU'LL NEED
TO KNOW TO MAINTAIN YOUR LIMITED WARRANTY AND TO KEEP YOUR
NEW ANDERSON HARDWOOD FLOOR LOOKING BEAUTIFUL FOR YEARS
TO COME. ANY WARRANTIES WHICH MAY ARISE OUT OF THIS SALE
IN ADDITION TO THE LIMITED WARRANTIES DESCRIBED BELOW, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE LIMITED WARRANTY FOR RESIDENTIAL FINISH WEAR DESCRIBED
BELOW. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
WHO
IS COVERED UNDER THESE LIMITED WARRANTIES?
These
limited warranties apply to you only if you: (1) are the
original consumer purchaser of any Anderson hardwood floor;
(2) have paid in full for your hardwood floor, and (3) have
purchased the hardwood floor for your own personal residential
use and not for resale. These warranties ARE NOT transferable
or assignable and they DO NOT apply to nonresidential, rental,
or commercial purchases/installations.
LIMITED
LIFETIME STRUCTURAL WARRANTY
(Limited lifetime for Freedom Floors, Rhino Tuff Floors,
Della Mano Floors, and Mountain Series Floors; Three years
for Special Series Floors.)
Every
Anderson hardwood floor is manufactured using our exclusive
engineered process. This process permanently locks the plies
together to deliver more dimensional stability and split
resistance than ordinary solid oak lumber.
In
the event that the plies should separate due to gluebond
failure, or in the event that the flooring should buckle,
warp or twist in a normally maintained humidity range
(35%–55% R.H.). Anderson will, at our option, either:
(1) repair the defective plank(s); (2) replace the defective
plank(s); or (3) refund the purchase price if we are unable
to provide a replacement and repair is not commercially
practical or cannot be timely made, or if you accept a
refund. This is the sole and exclusive remedy under this
limited warranty. This limited warranty is effective for
as long as you own your floor as defined under the “Who
is Covered Under the Warranties?”
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