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FREQUENTLY ASKED
QUESTIONS
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How do I maintain my Hartco
floor?
Maintenance is easy and instructions can be found in each carton of
flooring or you can have instructions sent to you by calling 1-800-442-7826.
What is the warranty on Hartco
floors?
It depends on the flooring you select. For example, finish warranties
can be 5, 10, 15 or 25 years. A complete warranty sheet on all Hartco products
can be found in each carton of flooring or sent to you by calling
1-800-442-7826.
Is my Armstrong warranty
transferable?
For most Armstrong flooring products like laminate, vinyl tile,
linoleum and hardwood, the answer is no. The warranty is good only for the
original purchaser.
However for professionally
installed vinyl sheet flooring, warranties are transferable. If you purchased a
home that has an Armstrong vinyl sheet floor and need to make a claim, you will
need proof of purchase or some form of documentation stating when the floor
installation took place. You will also need to be able to identify the
name of the said floor.
What are the different wood
patterns offered by Hartco?
Hartco has four choices: 1) Strip Flooring ( 2.25" wide x random length )
2) Plank Flooring ( 3" wide x random length ) 3) Parquet ( 12" x
12" squares ) 4) Custom ( 4.5" wide x 9", 18", 27",
36" or random lengths for unlimited design options )
What does Good, Better, Best
mean in Hartco flooring ?
Generally, the longer the wear warranty and the fewer visual wood
characteristics( like knots ) the higher the rating.
Can I put wood flooring in
my bathroom ?
Hartco is not recommended for high moisture areas such as bathrooms and wet
bars.
Where can solid and engineered
wood floors be installed?
Solid wood flooring is recommended for on or above ground level installations
only. Engineered flooring, due to the multi-ply, cross grain construction
has greater dimensional stability and is suitable for below ground level
installations, too.
Other
HARTCO links:
Terms
and Definitions, Why
Hardwood?, Floor
Comparison Chart, Pattern
Plus Patterns, Overview
and History, Corporate
Fact Sheet
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